At Hash Print Digital, we are committed to providing our customers with fast, reliable, and affordable shipping options. Therefore, we have established the following shipping policy:
Shipping Times: We strive to process and ship orders as quickly as possible. Order processing time depends on the respective product selected; some print products are processed within 1-2 business days, some 3-5 days and some 7-14 days. Shipping times will depend on the shipping method selected at checkout. Please note that shipping times may vary depending on the destination and any unforeseen shipping delays caused by factors outside of our control.
Shipping Methods: We use third-party shipping providers (mainly Australia Post) to offer standard and express shipping. The shipping options available will depend on the destination and the size and weight of the order.
Shipping Costs: Shipping costs will vary depending on the shipping method selected, the destination, and the size and weight of the order. Shipping costs will be calculated and displayed at checkout.
Tracking: We provide tracking information for all orders shipped. You will receive an email with the tracking information once your order has been shipped.
Delivery: We will deliver the products to the delivery address provided by the customer. It is the customer's responsibility to ensure that the delivery address is correct and that someone is available to receive the package. We cannot be held responsible for any loss or damage that may occur once the package has been delivered to the correct address.
As we strive to provide our customers with the best possible shipping experience, we want to make it clear that we do not have control over third-party shipping providers, and therefore cannot guarantee delivery times or dates. Therefore, we have established the following shipping policy disclaimer:
Delivery Estimates: We provide estimated delivery times based on the shipping provider's estimated delivery times, but these estimates are not guarantees. Actual delivery times may vary depending on a variety of factors, including but not limited to weather conditions, customs clearance procedures, and delivery location.
Third-Party Shipping Providers: We use third-party shipping providers to deliver our products. We do not have control over these providers' shipping operations, and therefore cannot be held responsible for any delays or issues that may arise during the shipping process.
Shipping Costs: Shipping costs are non-refundable, even if a package is delayed or does not arrive within the estimated delivery time.
Tracking: We provide tracking information for all orders shipped.
Delivery Address: It is the customer's responsibility to ensure that the delivery address provided is correct and complete. We cannot be held responsible for any delays or issues caused by incorrect or incomplete delivery addresses.
Lost or Delayed Packages: If a package is lost or delayed during the shipping process, we will work with the shipping provider to investigate the issue and attempt to locate the package. However, we cannot guarantee that the package will be found or delivered.
If you have any questions or concerns regarding our shipping policy or shipping policy disclaimer, please do not hesitate to contact us. We will do our best to assist you and address any issues that may arise during the shipping process.